• Personal Search Agent (Online)

    Job Locations UK-Kent-West Malling
    Job ID
    2019-1416
    # of Openings
    3
    Category
    SFL - Searches
    Position Type
    Full-Time
    Contract Type
    Permanent
  • About Us

    SearchFlow_Logo_RGB_POS_AW

     

    SearchFlow, we have over 25 years' experience and run more than 1 million conveyancing searches every year for over 2,500 legal clients in England and Wales. We deliver highly focused, in-depth property intelligence, quickly and efficiently.

     

    Investing in innovation, we are owned by DMGT, a company committed to investing in its portfolio of innovative property data services. Our sister companies include leading brands such as Landmark Information Group, Argyll & OchreSoft.

     

    We hire ambitious and passionate talent into our business and are proud of the steps we take to maximise potential in our employees, nurturing and supporting their professional and personal development.  We all know money makes the world go around, but at Searchflow we understand that financial rewards also mean more than cash.  We believe that in order for our employees to flourish, it’s important to strike a healthy work/life balance.  We provide modern, open-plan, light working environments, flexible working hours, 25 days holiday and free beverages, fresh fruit and biscuits.

    The Opportunity

    You will be working in a team that is responsible for conducting checks on relevant Local Authority records with the aim of delivering timely and error free search reports. You will also perform other delegated tasks involved in the production of Personal Searches.  Accuracy and attention to detail are prerequisites of this role.

    The role will involve:

     

    • To provide accurate and error free search reports and other validation tasks when required with the aim of providing the best customer service in the industry
    • To submit all search reports on the day they are scheduled (excluding searches that are awaiting information)
    • To liaise with relevant data providers for all search queries to ensure the smooth running of the search production process to minimise delays to search turnaround.
    • To ensure all instructions are conducted correctly, dealing with all enquiries which are relevant and to include additional client requirements.
    • To communicate effectively with the Booking and Scheduling Manager and Search Manager on delays/issues when needed.
    • To send an end of day report for all outstanding searches.
    • To improve client relations through efficient communication with Local Authorities and customers and work colleagues

    About You

    We are looking for professional, bright and computer literate team player with:

     

    • Quick and accurate data entry skills
    • Good initiative
    • Ability to be extremely organised and have high attention to detail
    • Ability to effectively interpret and cross reference data
    • Ability to work well under pressure
    • Ability to work flexibly to meet deadlines and targets

     

     

     

     

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