SearchFlow, we have over 25 years' experience and run more than 1 million conveyancing searches every year for over 2,500 legal clients in England and Wales. We deliver highly focused, in-depth property intelligence, quickly and efficiently.
Investing in innovation, we are owned by DMGT, a company committed to investing in its portfolio of innovative property data services. Our sister companies include leading brands such as Landmark Information Group, Argyll & OchreSoft.
We hire ambitious and passionate talent into our business and are proud of the steps we take to maximise potential in our employees, nurturing and supporting their professional and personal development. We all know money makes the world go around, but at Searchflow we understand that financial rewards also mean more than cash. We believe that in order for our employees to flourish, it’s important to strike a healthy work/life balance. We provide modern, open-plan, light working environments, flexible working hours, 25 days holiday and free beverages, fresh fruit and biscuits
This role will play an integral part in the growth and improvement of the Training and Quality Team and there will be 2 key parts to your role. You will be responsible for new starter training, recurrent and on-going training, channel-specific soft skills development and up to date product knowledge across, but not limited to, our Customer Service department. You will carry out quality checks and assessments and provide 1:1 coaching, small workshops and classroom training to continuously improve the level of service delivered to our customers.
The role will involve:
You will be a self-starter, adaptable, passionate with high levels of emotional intelligence and have: